Delivery & Returns
Shipping of your parcel
Parcels are usually delivered within 3-4 working days after receipt of your payment.
Shipping is free for purchases over US$50.
Shipping charges include preparation, packaging and delivery costs. Preparation and postage costs are fixed. We recommend to gather up all your items into a single order as it is not possible for us to combine two orders placed separately. In this case, shipping charges will be applied to each of them.
The dimensions of the boxes are adapted to the articles which will be protected properly.
Tax and duties
The VAT and other taxes are included in the price of orders having a delivery address in the European Union, the UK, Norway, or in the USA. These charges are the customer’s responsibility for orders shipping to other countries than those aforementioned.
Canada: On the website www.nooz-optics.com the given price of the Nooz is aways the pre-tax price. The shipping costs, whether offered or not, only include the USPS postal charges. The customer may be required to pay for customs duty and the GTS/TVQ upon delivery of the product. These charges are always the recipient's responsability.
Returning your parcel
You can return your products by ordinary post by filling in the order number mentioned on the order confirmation form you received by post.
Upon receipt we will refund the total amount of your order. Return costs are for your account. Click here for more information about the right of withdrawal.
Return or post the item to us at
Europe : LOGVAD E-shop Nooz 17 A rue du Pont Tunnel 7730 Estaimpuis Belgique.
USA + Canada : Nooz Optics - 313 Talbot Blvd - Chestertown, MD 21620 - USA