You can contact our customer service through our website's contact form or by emailing us at hello@nooz-optics.com
We strive to respond to all inquiries within 24 to 48 working hours.
Nooz Optics customer service is available by email from Monday to Friday from 9:30am to 6:00pm, and by telephone from Monday to Friday from 9:30am to a 5:00pm.
We are an online-only retailer and do not have physical stores at this time. However our glasses are available for purchase at several of our retailers, you will be able to locate them thanks to our Nooz retailers map.
We offer a wide range of frames in different shapes and colors so that everyone can find their happiness at Nooz!
In order to help you find the right pair for you, here is our Nooz guide where you will find all the necessary advice to choose your glasses according to your face shape.
It can be useful to know the morphology and shape of your face to highlight certain features. Discover our tips for choosing your next frame!
All our products are very easy to care; you only need a clean and dry towel with a little water to clean the glasses, or a non alcoholic optical spray. Optical spray must not contain any trace of alcohol because it is an aggressive substance that removes the treatment applied to the lenses.
We offer various discounts and promotions throughout the year. To stay up to date on our latest deals and offers, sign up for our newsletter or follow us on social media.
We take your privacy seriously and are committed to protecting your personal information.
Our privacy policy outlines how we collect, use, and protect your information. You can read our privacy policy by clicking on the "Privacy Policy" link at the bottom of our website here.